Frequently Asked Questions

Are you GDPR compliant?

We are registered with the UK Information Commissioner’s Office and take the protection of your personal data very seriously. The legal requirements for Data Protection are complex and continuously evolve; This is the reason why we chose IUBenda Platform to help us make our website and apps compliant with the legislations in the UK, EU and other countries. All our digital transactions from purchasing a service, booking a session to receiving newsletters are facilitated by GDPR-compliant digital applications that are listed in our Privacy Policy.

How do you manage confidentiality?

At The Health Mastery Collaborative, we look at your life from all energetic levels physical, emotional, mental and spiritual. In order to receive the maximum benefits from your course of treatments, you may want to share relevant information about your medical conditions, health history, lifestyle details or family/working relationships with your therapist.

The way we handle your personal and special data, and we maintain confidentiality is outlined in detail in our Privacy Policy.

How do you manage health and safety?

We take the management of health and safety risks in our therapy room(s) very seriously and this has allowed us to consistently offer a safe therapeutic space to our clients and working therapists before 2020, throughout the Covid19 Pandemic and ever since. As a member of CNHC and SSUK, we abide by the provisions of any and every Code of Practice where relevant. These two professional bodies themselves abide by the Government’s legislation.

The way we handle health and safety risks and we maintain safe and healthy working conditions is outlined in detail in our Health & Safety Policy.